Inbox
How to access and manage your Companion Inbox, including how to review incoming emails, organise correspondence, and create or link cases from messages received.
Accessing your Companion Inbox
How to access the Companion Inbox and unique email address
Creating a new case from the Companion Inbox
How to create a new case from the Companion Inbox
Linking inbox correspondence to an existing case
How to link inbox correspondence to an existing case
Archiving Correspondence
How to archive correspondence within the inbox